Managed Infrastructure

Managed Infrastructure

The right IT equipment is essential for a business to profit and reach new potential. We advise the best combination of hardware, software, and cloud services. Your technology must be managed and maintained.

We provide regular software, firmware, and warranty updates to eliminate bottlenecks in your system. Additionally, your firewall, routers, switches, access points, phone system, multi-function machines, and other network components.

ZTECH LLC provides remote support, with complete documentation of your equipment, allowing for faster diagnostics, and the ability to fix issues quickly, without interrupting you and your employees' day.

Proactive maintenance prevents costly downtime.

Managed Servers

Servers and the data that resides on them are the lifeblood of an organization. The better your server runs, the better your organization operates. That is why we pay particular attention to the health of these mission-critical resources.

Organizations rely on servers and the crucial data stored on them to operate on a day-to-day basis. Keeping these mission-critical servers optimized allows organizations to operate more efficiently.

• Monitoring of event logs for informational alerts and critical errors.

• Optimized memory, processor and disk resources allow data transfer at peak performance.

• Updated firmware and patches continually monitored and applied by ZTECH LLC will ensure your servers are protected and running efficiently.

Your server will always be ready for what the workday requires.

Managed Workstations

Desktop workstations are the frontline of your operational efficiency. A fast workstation with a high resolution display allows your staff to accomplish more.

A slow or over utilized processor, a computer out of memory or low disk space, can bring employees efficiency to a standstill. We collect the data to determine if an issue is an isolated incident or ongoing situation. Recurring issues may mean it is time for a hardware upgrade. ZTECH LLC will recommend the correct business class desktop and assist through the migration process. This assures the employee will be able to access the resources they expect and need from the new system.

Users have access to important applications and shared files, making system vulnerabilities open to exploitation by hackers. We provide anti-virus/anti-malware software and apply windows updates as they become available, scheduled around your business needs, to protect your computers from unwanted attacks.

Secure management of workstations is vital to your operational success.

Managed Firewall

Our Managed Firewall service provides administration, monitoring, and maintenance of firewall infrastructure, freeing you from the burden of policy management, upgrades and patch deployment.

ZTECH LLC monitors networked clients, bandwidth consumption and application usage across all sites to optimize performance and user experience.